Perfect, we’ve got answers for you. And if you’re still undecided, don’t worry – we’re here to explain everything you might want to know.
reignite is a free platform / web app where you can search for suitable players, connect and chat with them. If you want more details about our vision, you can find it here: vision board.
It means that you can search for suitable players and groups on reignite.
There are to ways to add friends.
Just click on the Chats & Friends Button, go to the chat with your friend and click the button in the right corner with the three dots and choose “Remove … as friend”
No worries, join our public Discord and drop your wish in our games wishlist, with your help we will integrate it as soon as possible. You got no discord, also no problem. Write us an email at help@reignite.gg.
We welcome any form of feedback, as this is the only way we can improve the platform. You can report bugs and feedback directly on our public Discord server or send us a mail to help@reignite.gg.
At this stage we do not have an integrated reporting feature, so please take screenshot(s) of the concerned chat history, profile, post, account and send it to us with a short info to our help@reignite.gg. We will check the process and inform you as soon as we have a result. This can usually take 1-3 days.
Use reignite and invite other friends! With this, you’re already doing us a huge favor! 😊. But if you want to do even more: Join our Discord server (talk to us! 😉), participate in our polls and leave us your opinion in the form of constructive feedback. 🙂
After a successful registration, you receive an email with a unique code into your inbox. Enter the code in the window and confirm. Afterwards, your account will be verified.
If you did not receive the confirmation email with the code, please check your SPAM in your Inbox. If it is, not there, please send a request from the email address that was used to register your account to our Support team (help@reignite.gg) with the subject “Haven’t received my registration confirmation email”.
The email verification helps us to ensure that accounts are created by real people and not bots / spammers, etc. If you don’t confirm your email, it will be deleted from the system after 3 days.
Go to settings, then click on Security & Privacy. Here you can find Change your password. By clicking on the panel, a new form will appear where you can change your password.
If you have forgotten your password, you can click on Forgot password click, then a new page opens. You can then enter your email address here, whereupon we will email you with a link & a code which will allow you to reset your password.
Then use our contact form and ask us your question. We’ll get back to you super duper fast. As fast as our internet connection allows.